Have questions about our restoration services? Find answers to frequently asked questions about Romexterra Restoration. Contact us for more information.
Currently experiencing an emergency? Call (312) 549-9620 now for immediate assistance.
Yes. Romexterra Restoration carries the insurance and licensing needed for residential restoration, commercial restoration, water damage restoration, fire damage restoration, mold removal, biohazard cleanup, storm damage cleanup, and related work.
For non-emergency work, call us to schedule a service technician to inspect the situation and review next steps. For active emergencies, call immediately for dispatch.
We serve the Chicagoland area, including Chicago, Addison, Aurora, Deerfield, Elk Grove Village, Elmhurst, Highland Park, Naperville, Plainfield, Winnetka, and surrounding communities.
For emergency calls, Romexterra can often be on-site within 5-60 minutes in core Chicagoland service areas, depending on crew availability, weather, traffic, and storm volume.
We've made the process simple. One call, and Romexterra handles everything — from the first response to the final nail.
One call connects you to a live Romexterra specialist — 24 hours a day, 7 days a week, 365 days a year, including holidays.
IICRC-certified crews deploy immediately with industrial extraction, drying, and remediation equipment to stop damage fast.
We handle everything — mitigation, reconstruction, and full insurance claim coordination. One company, start to finish.
Request service online · Emergency calls answered 24/7 · Typical rapid response
Property damage is stressful enough. Romexterra gives you one local team that can answer the phone, respond quickly, document the damage, work with insurance, and handle the restoration through rebuild.
Most restoration companies only solve one part of the problem. Romexterra manages the full process so property owners are not stuck coordinating multiple vendors in the middle of an emergency.
When you call Romexterra, you reach a Chicagoland restoration team with crews, equipment, and accountability in this market.
Water damage does not wait for business hours. A live person can answer, gather details, and help route the emergency.
Romexterra can manage the restoration process from the first response through getting the property back to normal, reducing handoffs and keeping accountability clear.
The team documents moisture readings, affected materials, photos, equipment, and scope details to support the claim process.
Romexterra coordinates with insurance carriers using clear documentation, professional communication, and restoration industry best practices.
Every carrier has expectations for documentation, scope clarity, mitigation standards, communication, and closeout details. Romexterra follows restoration best practices so the claim file is organized, understandable, and easier for adjusters and property owners to review.
Whether your policy is with a national carrier, regional provider, or specialty commercial insurer, our team can help provide the photos, readings, notes, and restoration documentation needed throughout the process.
And all other carriers. Romexterra works with insurance companies of all sizes and keeps documentation aligned with the restoration process from start to finish.
Real feedback from homeowners, businesses, and property owners who trusted Romexterra during restoration projects across Chicagoland.
5-60 minute emergency response in core Chicagoland service areas when crews are available. Click any city to explore dedicated service pages.
● Shaded Service Area — Chicagoland Metro
If this is an active emergency, call now for immediate assistance. For non-emergency requests, submit the form and the team will respond within one business day.
Non-emergency requests are returned within one business day.