Flood Damage Restoration in Chicago, IL

What to do after flooding before help arrives

If the property is actively flooding, prioritize safety first and avoid contact with water that may be contaminated.

Flood water extraction, debris removal, and drying

Flood work needs a controlled process because water may be contaminated and may have moved farther than it appears.

Storm water, groundwater, and contaminated water concerns

Storm water and groundwater can carry soil, debris, bacteria, sewage, or other contaminants. Cleanup decisions need to account for the water source, affected materials, exposure time, and whether porous materials can remain in place.

If the flood involves sewage, floor drain backups, or black water, we handle it through a more protective sewage cleanup process.

Basement and lower-level flooding

Basements and lower levels can hold water against walls, floors, contents, trim, insulation, and framing. Water may also move into hidden spaces behind finished walls or under flooring.

Romexterra can extract water, evaluate moisture movement, set drying equipment, and help determine whether materials can dry in place or need removal.

Documentation for insurance and property recovery

Flood losses often require clear documentation: photos, moisture readings, material notes, drying logs, and a scope that explains what was affected and why certain steps were needed.

We work with all insurance carriers and help you keep communication organized. Coverage depends on your policy and cause of loss, so flood damage is not automatically covered in every situation.