24/7 Emergency Service IICRC Certified All Insurance Accepted Mitigation Through Rebuild
Chicago Sewage Cleanup - 24/7 Emergency Service

Sewage Cleanup in Chicago, IL

Water · Fire · Mold · Storm · Biohazard · Reconstruction

24/7 Emergency Service
5-60 Minute Emergency Response
All Insurance Accepted
Homes, Businesses & Facilities
Request Sewage Cleanup
Non-emergency requests are returned within one business day.

Currently experiencing an emergency? Call (312) 549-9620 now for immediate assistance.

For emergencies, call now. Online requests are returned within one business day.

5-60 Min
Emergency Response
1,100+
1,100+ Google Reviews
20,000+
Successful Restorations
20+ Yrs
Serving Chicagoland Since 2003
Sewer Backup and Black Water Cleanup

Safe Cleanup for Sewage Backups and Contaminated Water

Romexterra provides sewage cleanup in Chicago, IL for sewer backups, toilet overflows, septic backups, floor drain backups, and contaminated water damage.

Our sewage cleanup process starts with safety, containment, extraction, removal of affected porous materials, cleaning, drying, and documentation.

Because Romexterra is a full-service restoration company, the process can continue from emergency cleanup into repairs and reconstruction when damaged materials need to be replaced.

Emergency support available 24/7
Dealing with a sewage backup? Call Romexterra first for immediate help. If calling is not convenient, submit the form and the team will respond within one business day.
Safety First

Why sewage water needs professional cleanup

Sewage and black water may contain bacteria, waste, debris, and other contaminants. Avoid direct contact with sewage water and do not try to dry contaminated materials without professional guidance.

Porous materials may need removal instead of simple drying. Fans or HVAC can spread odors and contaminants if the area is not controlled.

Common Sewage Cleanup Calls

Sewer backup, septic backup, and toilet overflow situations

Sewer Backup Cleanup

Cleanup and drying after sewer lines or floor drains back up into basements, bathrooms, or lower levels.

Septic Backup Cleanup

Containment, removal, cleaning, drying, and documentation after septic system backups affect the property.

Toilet Overflow Cleanup

Professional evaluation for toilet overflows, especially when waste, porous materials, or lower levels are involved.

Black Water Cleanup

More protective handling for highly contaminated water and materials that may not be safely salvageable.

Cleanup Process

Containment, removal, cleaning, and drying process

Our sewage cleanup process controls exposure first, then removes contaminated water and materials before drying and repair planning.

Assess and containIdentify affected areas, contamination concerns, safety hazards, moisture movement, and areas that need containment.
Remove and cleanExtract contaminated water, remove unsalvageable materials, clean affected surfaces, and prepare the area for drying.
Dry, document, and restoreSet drying equipment, monitor moisture, document the loss, and coordinate repairs or reconstruction as needed.
Basement Backups

Basement sewage backup cleanup

Basement sewer backups can affect flooring, walls, contents, storage areas, mechanical rooms, and hidden lower-level cavities.

Romexterra can contain the affected area, remove contaminated water and materials, dry the space, document the loss, and help plan repairs.

Mold Remediation

Route active mold concerns or strong musty odors to a focused remediation process.

Learn more
After Cleanup

Odor, mold, and reconstruction considerations

Sewage losses can affect more than the visible floor. Moisture and contamination may reach trim, drywall, cabinets, insulation, subfloors, contents, and lower-level spaces.

After cleanup, we help plan drying verification, odor concerns, mold risk, repairs, and reconstruction when materials need replacement.

Structural Drying

Dry affected materials after contaminated water and unsalvageable materials are removed.

Learn more

Reconstruction Services

Repair and rebuild materials that cannot remain after sewage damage.

Learn more
Call First for the Fastest Help
Call Romexterra for sewage cleanup in Chicago, IL Call Romexterra for sewage cleanup, sewer backup cleanup, black water cleanup, drying, documentation, and repair planning. Online requests are returned within one business day.

3 Steps to Restore Your Property

We've made the process simple. One call, and Romexterra handles everything — from the first response to the final nail.

Step 1
📞
Call Us Anytime

One call connects you to a live Romexterra specialist — 24 hours a day, 7 days a week, 365 days a year, including holidays.

📍 Real person. Always. No hold music.
Step 2
🚨
5-60 Minute Emergency Response

IICRC-certified crews deploy immediately with industrial extraction, drying, and remediation equipment to stop damage fast.

⏱ Varies by location and crew availability
Step 3
🏠
Fully Restored

We handle everything — mitigation, reconstruction, and full insurance claim coordination. One company, start to finish.

🛡 We file & manage your insurance claim
Start the Process — Call (312) 549-9620

Request service online · Emergency calls answered 24/7 · Typical rapid response

Emergency? Don't Wait
Water Damage Gets Worse
Every Hour You Wait
Mold begins within 24–48 hours. Call now for priority emergency dispatch.

Why Chicagoland Chooses Romexterra Over the Competition

Property damage is stressful enough. Romexterra gives you one local team that can answer the phone, respond quickly, document the damage, work with insurance, and handle the restoration through rebuild.

Romexterra Restoration team and vehicle fleet in Chicagoland
Local Team · Full-Service Restoration
One company from emergency response to rebuild.

Most restoration companies only solve one part of the problem. Romexterra manages the full process so property owners are not stuck coordinating multiple vendors in the middle of an emergency.

20K+
Properties restored across residential and commercial losses
24/7
Emergency line answered by a live human when it matters
2003
Serving Chicago and the surrounding suburbs since 2003
All
Insurance carriers accepted with claim documentation support
Local, not a national call center

When you call Romexterra, you reach a Chicagoland restoration team with crews, equipment, and accountability in this market.

24/7 live emergency response

Water damage does not wait for business hours. A live person can answer, gather details, and help route the emergency.

Full-service restoration company

Romexterra can manage the restoration process from the first response through getting the property back to normal, reducing handoffs and keeping accountability clear.

Insurance-ready documentation

The team documents moisture readings, affected materials, photos, equipment, and scope details to support the claim process.

We Work With All Major Insurance Companies

Romexterra coordinates with insurance carriers using clear documentation, professional communication, and restoration industry best practices.

Every carrier has expectations for documentation, scope clarity, mitigation standards, communication, and closeout details. Romexterra follows restoration best practices so the claim file is organized, understandable, and easier for adjusters and property owners to review.

Whether your policy is with a national carrier, regional provider, or specialty commercial insurer, our team can help provide the photos, readings, notes, and restoration documentation needed throughout the process.

And all other carriers. Romexterra works with insurance companies of all sizes and keeps documentation aligned with the restoration process from start to finish.

See What Property Owners Say About Romexterra

Real feedback from homeowners, businesses, and property owners who trusted Romexterra during restoration projects across Chicagoland.

Serving All of Chicagoland

5-60 minute emergency response in core Chicagoland service areas when crews are available. Click any city to explore dedicated service pages.

● Shaded Service Area — Chicagoland Metro

Water Damage Questions? We Have Answers.
Can't find what you're looking for? Our team is available 24/7 — call us any time and we'll walk you through your specific situation.
(312) 549-9620 Call Now — Available 24/7
Is sewage backup water dangerous?
-
Yes. Sewage backup water can contain waste, bacteria, debris, and other contaminants. Avoid contact and call a professional cleanup team.
Can I clean sewage backup myself?
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It is not recommended for affected building materials or larger backups. Sewage cleanup often requires containment, protective handling, removal decisions, cleaning, drying, and documentation.
What materials need to be removed after sewage damage?
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Removal depends on the material, contamination level, saturation, and time exposed. Porous materials like carpet pad, insulation, and some drywall may need removal after sewage contact.
How long does sewage cleanup take?
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Timing depends on the affected area, amount of water, materials involved, contamination level, drying time, and repairs needed.
Does insurance cover sewage cleanup?
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Coverage depends on the policy, endorsements, and cause of loss. Romexterra can document the damage and cleanup work, but coverage is determined by the carrier and policy.

Don't Wait — Damage Gets
Worse Every Hour

If this is an active emergency, call now for immediate assistance. For non-emergency requests, submit the form and the team will respond within one business day.

Request Service

Non-emergency requests are returned within one business day.

Currently experiencing an emergency? Call (312) 549-9620 now for immediate assistance.

For emergencies, call now. Online requests are returned within one business day.

Or Call Us Directly
(312) 549-9620

Available 24 hours · 7 days · 365 days a year

Addison Location
750 W Annoreno Dr
Addison, IL 60101
Chicago Office
159 N Sangamon St, Ste 238
Chicago, IL 60607
Certifications & Accreditations
IICRC Certified
BBB A+
Licensed
Insured
Tap to Call — (312) 549-9620
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