24/7 Emergency Service IICRC Certified All Insurance Accepted Mitigation Through Rebuild
Romexterra Restoration

Crew Chief

Seeking a Crew Chief role? Join our dynamic restoration team and lead our Crew Chief. Apply today to be part of our success story!

Since 2003
24/7 Emergency Service
Full-Service Restoration
Chicagoland Team
Request Service
Non-emergency requests are returned within one business day.

Currently experiencing an emergency? Call (312) 549-9620 now for immediate assistance.

For emergencies, call now. Online requests are returned within one business day.

5-60 Min
Emergency Response
1,100+
1,100+ Google Reviews
20,000+
Successful Restorations
20+ Yrs
Serving Chicagoland Since 2003
Career Opportunity

Crew Chief

60 Minute On-Site Guarantee

Position Overview

As a Crew Chief, you'll be the first to arrive at homes or buildings after water or fire damage, explaining what we'll do to fix things and answering any questions people have. You'll work with a team to get the job done right, making sure everything is safe and high-quality. You'll also help train new workers, keep track of project details, and make sure our vehicles are clean and ready to go.

Daily Responsibilities:

  • Be the first on-site for emergency water/fire damage calls.
  • Communicate restoration processes and address customer questions, needs, and concerns.
  • Train and coach new technicians.
  • Supervise and work with Production Technicians to complete projects.
  • Perform production processes as scheduled and ensure quality control.
  • Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers.
  • Manage job file documentation to ensure complete and accurate project details.
  • Manage and control the timeline for production projects.
  • Ensure your company vehicle is clean and maintained.
  • Set up, take down, and monitor drying equipment.

Qualifications

  • Have a flexible schedule.
  • Applicants must be reliable, customer-oriented, and willing to be part of a team.
  • Honest and looking to work for an ethical business.
  • Experience in carpet cleaning, water extraction, mitigation, and demolition is preferred but not required for the right individual.
  • Must have reliable transportation and live within 30 minutes of our office in Addison.
  • A valid driver's license is required (no exceptions).
  • Must be able to lift at least 75 pounds.
  • Must have a clean criminal background (no felony convictions).
  • Must be willing to work on call and weekends on a rotating schedule with all other Crew Chiefs/Techs.
  • Must be willing to work overtime when necessary.

Compensation & Benefits:

  • $60,000 - $80,000 annually
  • Health, vision, and dental insurance
  • 401K, company match up to 6%
  • After 90 days, the employee will be eligible for Paid Time Off
  • 5 days vacation and 3 sick days for the 1st year of employment
  • After 3 years of employment, the employee will be eligible for 2 weeks vacation and 3 sick days

We're on the lookout for a dedicated professional who's deeply passionate about delivering exceptional service to join our team and help further our mission of providing top-quality services. We invite you to apply. For more insight into our company culture, please visit Romexterra Construction on Facebook: Romexterra Construction Facebook Page

Apply Now

Apply for Crew Chief

Career submissions are separated from emergency service requests and route through the hiring pipeline configuration.

3 Steps to Restore Your Property

We've made the process simple. One call, and Romexterra handles everything — from the first response to the final nail.

Step 1
📞
Call Us Anytime

One call connects you to a live Romexterra specialist — 24 hours a day, 7 days a week, 365 days a year, including holidays.

📍 Real person. Always. No hold music.
Step 2
🚨
5-60 Minute Emergency Response

IICRC-certified crews deploy immediately with industrial extraction, drying, and remediation equipment to stop damage fast.

⏱ Varies by location and crew availability
Step 3
🏠
Fully Restored

We handle everything — mitigation, reconstruction, and full insurance claim coordination. One company, start to finish.

🛡 We file & manage your insurance claim
Start the Process — Call (312) 549-9620

Request service online · Emergency calls answered 24/7 · Typical rapid response

Emergency? Don't Wait
Water Damage Gets Worse
Every Hour You Wait
Mold begins within 24–48 hours. Call now for priority emergency dispatch.

Why Chicagoland Chooses Romexterra Over the Competition

Property damage is stressful enough. Romexterra gives you one local team that can answer the phone, respond quickly, document the damage, work with insurance, and handle the restoration through rebuild.

Romexterra Restoration team and vehicle fleet in Chicagoland
Local Team · Full-Service Restoration
One company from emergency response to rebuild.

Most restoration companies only solve one part of the problem. Romexterra manages the full process so property owners are not stuck coordinating multiple vendors in the middle of an emergency.

20K+
Properties restored across residential and commercial losses
24/7
Emergency line answered by a live human when it matters
2003
Serving Chicago and the surrounding suburbs since 2003
All
Insurance carriers accepted with claim documentation support
Local, not a national call center

When you call Romexterra, you reach a Chicagoland restoration team with crews, equipment, and accountability in this market.

24/7 live emergency response

Water damage does not wait for business hours. A live person can answer, gather details, and help route the emergency.

Full-service restoration company

Romexterra can manage the restoration process from the first response through getting the property back to normal, reducing handoffs and keeping accountability clear.

Insurance-ready documentation

The team documents moisture readings, affected materials, photos, equipment, and scope details to support the claim process.

We Work With All Major Insurance Companies

Romexterra coordinates with insurance carriers using clear documentation, professional communication, and restoration industry best practices.

Every carrier has expectations for documentation, scope clarity, mitigation standards, communication, and closeout details. Romexterra follows restoration best practices so the claim file is organized, understandable, and easier for adjusters and property owners to review.

Whether your policy is with a national carrier, regional provider, or specialty commercial insurer, our team can help provide the photos, readings, notes, and restoration documentation needed throughout the process.

And all other carriers. Romexterra works with insurance companies of all sizes and keeps documentation aligned with the restoration process from start to finish.

See What Property Owners Say About Romexterra

Real feedback from homeowners, businesses, and property owners who trusted Romexterra during restoration projects across Chicagoland.

Serving All of Chicagoland

5-60 minute emergency response in core Chicagoland service areas when crews are available. Click any city to explore dedicated service pages.

● Shaded Service Area — Chicagoland Metro

Water Damage Questions? We Have Answers.
Can't find what you're looking for? Our team is available 24/7 — call us any time and we'll walk you through your specific situation.
(312) 549-9620 Call Now — Available 24/7
What is water damage restoration?
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Water damage restoration is the professional process of removing water from a property, drying the structure and contents, cleaning and sanitizing affected areas, and repairing or rebuilding what was damaged. It goes beyond simply drying things out — a complete restoration addresses hidden moisture, microbial risk, and structural integrity so your property is safe and fully functional again.
How long does water damage restoration take?
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It depends on the severity. Water extraction typically happens within hours of our arrival. Structural drying generally takes 3 to 5 days for most residential losses, though larger or delayed cases can take longer. Repairs and rebuilding vary based on scope — a minor water loss might be fully resolved in a week, while a major flood could take several weeks to restore completely. We'll give you a realistic timeline on day one — no guessing.
How much does water damage restoration cost in Chicago?
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Costs vary significantly based on the size of the affected area, the category of water involved, and the extent of structural damage. Minor losses may run a few hundred dollars; major losses can reach tens of thousands. The good news is that most sudden and accidental water damage is covered by homeowners insurance. Romexterra provides free on-site estimates and works with your insurance carrier to maximize your claim.
How do I choose a water damage restoration company?
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Look for a company that offers 24/7 emergency response, holds proper certifications (IICRC is the industry standard), has documented local experience, works directly with insurance companies, and handles both mitigation and repairs — so you're not left managing multiple contractors. Read their Google reviews, not just their website.
Does homeowners insurance cover water damage?
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In most cases, yes — if the damage was sudden and accidental. Burst pipes, appliance failures, and roof leaks are typically covered under standard homeowners policies. Gradual leaks and flooding from outside your home generally are not. If you're uncertain about your coverage, call us before you file — we've helped hundreds of Chicago homeowners understand their policies and get claims approved.
Do you serve my neighborhood?
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We serve all of Chicago and the greater Chicagoland area — including Lincoln Park, Wicker Park, Logan Square, River North, Wrigleyville, Hyde Park, Pilsen, Bridgeport, the North Shore, Oak Park, Evanston, and communities throughout the suburbs. If you're in the greater Chicago area, we can be there. Call us and we'll confirm coverage for your specific address.

Don't Wait — Damage Gets
Worse Every Hour

If this is an active emergency, call now for immediate assistance. For non-emergency requests, submit the form and the team will respond within one business day.

Request Service

Non-emergency requests are returned within one business day.

Currently experiencing an emergency? Call (312) 549-9620 now for immediate assistance.

For emergencies, call now. Online requests are returned within one business day.

Or Call Us Directly
(312) 549-9620

Available 24 hours · 7 days · 365 days a year

Addison Location
750 W Annoreno Dr
Addison, IL 60101
Chicago Office
159 N Sangamon St, Ste 238
Chicago, IL 60607
Certifications & Accreditations
IICRC Certified
BBB A+
Licensed
Insured
Tap to Call — (312) 549-9620
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